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Jobifty
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Jobifty
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Help & Legal
JobMatch Limited is based in Hong Kong. Use the contacts below to reach the right team. For formal PDPO data requests, use the dedicated Data Access Request form.
For all privacy and PDPO matters — data access requests (DARs), corrections, opt-outs, and policy questions.
privacy@jobmatch.hkAccount access, job postings, applications, technical issues, and all other platform queries.
support@jobmatch.hkTerms of service questions, copyright notices, content removal requests, and legal correspondence.
legal@jobmatch.hkInvoice queries, subscription changes, refund requests, and payment issues for employer accounts.
billing@jobmatch.hkUnder the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to access personal data we hold about you, request corrections to inaccurate data, and opt out of direct marketing. We are required to respond to Data Access Requests (DARs) within 40 days.
We retain your personal data only as long as necessary for the purpose it was collected or as required by Hong Kong law. Full details are in our Privacy Policy §6.
| Data type | Retention period |
|---|---|
| Active user accounts | For the lifetime of the account + 7 years after closure |
| Closed account (core identity & transaction records) | 7 years from closure date |
| Closed account (profile, CV, preferences) | Deleted within 90 days of closure |
| Job applications | 2 years from application date |
| Server / security logs | Up to 12 months |
| Marketing consent records | 5 years from last interaction |
| Payment records | 7 years (Hong Kong Limitation Ordinance, Cap. 347) |
Office of the Privacy Commissioner for Personal Data (Hong Kong)
If you are not satisfied with how JobMatch has handled your privacy concern, you may lodge a complaint with the PCPD.
www.pcpd.org.hk